I have been coming to nissan sunnyvale to do my oil changes and routine car maintenance for a couple years and have always had great customer service from everyone.
First time using their service station. Employees were really great, one noticed my car had bird droppings, and offered to run it through the wash for free, and they have plenty of amenities inside the waiting area!
Purchased my new Nissan Pathfinder on 8/4/18 and I had the privilege of working with two excellent guys here. Lou Supan and Vahid both made the car buying process very simple. Lou made sure that we got a good deal and was very transparent through the whole process. Vahid did a great job in demonstrating everything about the car and was very helpful and thorough. Both Lou and Vahid made sure the process went smooth and did not add any extra pressure which was great! Both of them are an excellent example of GREAT customer service. Thank you both Lou and Vahid for making this experience positive for us.
They were very busy and I was just doing a lease return. I didn't have to wait long.
Jon Golding is a most genuine and professional sales consultant, and gave us a highly sophisticated and enriching buying experience! Many thanks to Del Grande Dealer Group for their amazing service all the way from the buying phase to post purchase support. Special gratitude to Jonathan Golding for prompt responses and timely feedback on our vehicle related questions. As a customer who is investing in an expensive purchase and as important as a car, we rely to some extent on our sales associates to provide accurate information on complex technical aspects of vehicle quality. Jonathan Golding and DGDG deliver top returns for our faith invested in them during customer buying process. They certainly do not push to market vehicles (which is rare to get), but rather are highly adept in providing correct guidance and options that suit and prioritize on customer's specific needs and wishes. This results in not only obtaining a vehicle that is more than worth the monetary investment but also that fulfills desired qualities, traits, type and features of the vehicle that you were looking for. It is not doubt that only an intelligent, considerate, attentive, knowledgeable sales consultant such as Jon Golding is able to ensure that the customer curiosity and queries about their vehicle requirements are well-understood, addressed and met! Certainly make a trip to DGDG and deal with Jon Golding if you are in market for buying a car.
Had such an amazing experience finding a NEW car for me. We told Lou exactly what we wanted and what we were looking for as far as finances and he made it happen. Honest with everything from the start and invested all his time in our experience. Great staff !