No nonsense dealership, with no haggling. We bought a used Ford from Tony Cardinale, and he made the transaction go smoothly. We had seen a similar vehicle at another dealership, and worked with us to get a comparable deal. Tony also went the extra mile and arranged for the missing spare key to be made at cost at their affiliated Ford dealership on Capitol Expressway.
Seldom to they get things right. I know all the dudes and dudettes behind the counter by name ... watched one get promoted. They are nice people. But hard as it is for me to find the time to go there for regular appointments, it's more troublesome to have to go back. Service is adequate. Now that my warranty is expired. I won't be back.
Just wanted to pass along my experience with purchasing at the Nissan Sunnyvale DGDG group. I had worked via email with Gilbert for 2 months and was referred via the costco program. He was very respectful and did not pressure us on this 2 month process until we were ready to buy. He kept the communication friendly and at no time did he turn into a Sales Guy. Just a person who wanted to help us find a car. He set an appointment and was fantastic during the long process, He is the reason we purchased the car yesterday. There was another location that basically had the same car....but because of him. we did not go even look at the other one. He never spoke down to me and answered all of my questions. I do appreciate that effort and professionalism. I will recommend him and Nissan DGDG to anyone I speak to about purchasing a new/ used car.
Drove in from Gilroy for a Murano I found online early on a Tues morning. Ace helped me with the test drive and was genuine and informative. I had financing prearranged so when things started dragging with wrapping up the paperwork Ace kept checking on status and kept me informed. He and Shaban kept me company while I waited. Shaban helped me get the car detailed. Both gentlemen were professional through every aspect of the process and got me out of there in a little more than 2 hours. Received follow ups from both Ace and Shaban after I left the lot to ensure all was satisfactory. Steve the sales manager also gave a friendly check in before I drove off. Really no complaints on the whole experience. If I were to buy another Nissan down the road I would choose this dealership.
Lou and Sean were fabulous. They listened to what I wanted, didn't try to sell me on something else, and I drove away in my dream car. They worked so hard to get me into the car I wanted but most importantly at the price I could afford! I cried tears of joy when it was all said and done. Best car buying experience I ever had! I couldn't be happier with the DGDG team, especially Lou and Sean! Thank you so much!