My family and I have known this dealership since it was Falore Nissan in the 1990s. Looks like it has changed hands a number of times since then, but as a whole, they have been a great dealership. While they have good salespeople what truly makes them outstanding is their Service department. There are very few service departments that I trust -- Jerry has always provided me with superior service making sure that all of the Nissans we have had are running like new. If you have a Nissan, you need to see him first and you'll see what I mean.
Went in just to test drive a car, new, and bought a used car instead. Tony was great, patient, helpful and actually listened to what we said instead of trying to sell us something we didn't want. Had some minor hiccups with the process, but again Tony helped every step of the way, would not only rec Read More...
Great experience, customer service was A+
I came in not fully aware of exactly what i wanted. I'm sure I was difficult, because I didnt want to pay much and wanted to test everything. Thongdy found me and worked with my flighty excitement of jumping from car to car, not once, but twice. I think I've settled on the sentra, and I appriciate all of the time and patience Thongdy gave me.
Manny and Luis vasquez were very helpful and friendly. If you guys want to buy a nissan car, I highly recommend sunnyvale nissan.. and please ask for luis and manny for help their very nice and fun to talk to and will give you a really good deal.
I came in here to get my windshield wiper blade replaced... odd request I know but it's raining and I need to leave town for work. The guys in the service department helped me a lot! Called Fremont Nissan to check if they have the part. They don't. Ordering it and will install tomorrow am. Truly nice people here in the service and parts department and at the cashier! Smells like fresh baked cookies as well. For my Nissan this is the place I'll take it. Thanks guys. -Richard
I purchased a 2017 Nissan Altima SV on March 18, 2017. My experience with Nissan Sunnyvale could not have been any better! I am so pleased and excited with my new car and with the whole process from beginning to end thanks to several people within the company! My previous vehicle was a total loss due to an accident in January 2017. It was not a Nissan, but I had spoken to Manny Serrano, Online Product Specialist, back in December 2016 about possibly looking into a Nissan. I also spoke with the General Manager, James Livesay and the Used Car Sales Manager, Quoc Do after the accident. They were on it immediately to try and acquire the vehicle I was looking for, as well as the features I wanted. Once the vehicle was acquired, the financing process was an amazing experience thanks to the expertise of Adrian Guzman, Finance Director. Adrian helped me to understand the leasing process and answered every question I had. My mind was made up about leasing my new car with Nissan Sunnyvale! I also want to thank Juan, Finance Manager, for his helping in making the paperwork process so smooth. I also want to thank Gilbert Villareal, Product Specialist with his role in helping me get the vehicle as well as making sure it was detailed to my satisfaction. Everyone was genuinely interested in making my experience memorable from start to finish! Thank you so much to all of you! Holly
I went to this dealership Nissan Sunnyvale to get me TCU upgraded . First time here felt very welcome Everyone at the service center was very helpful Want to say thumbs up to mike I like the texted message when they started and when they was done also I was able to text him at any point love that new service AAA++++ at Nissan Sunnyvale . Thanks see u next service
The gentleman who helped me at Sunnyvale Nissan Service Center (Nick Collins) was extremely helpful and very courteous. His customer service went above and beyond and the knowledge he provided about my vehicle and what was needed was excellent.!! I will continue to gey my vehicle serviced at Sunnyvale Nissan moving forward as all dealerships should have this kind of customer service. I highly recommend to all. Thanks again!!