I really appreciated Peter Ong's excellent service and ability to respond to questions knowledgeably. That alone is rare among sales reps. He was not only responsive but accurate in providing information on a number of issues where I was misled by reps at other dealerships. He listened carefully as opposed to steering me in directions just to make a sale. This was no small importance because buying a car is fraught with so many options (e.g. differences between models, years, the options that are available on models, financing options) that confusion was a given. Peter was prompt in returning my calls when I was stuck in thinking through an issue. He also was open to responding by email, which ensured we were on the same page given how much there was to absorb. (I was in the market for an electrical vehicle, specifically a Nissan Leaf, and much had already changed in the car world since my 1999 Altima was purchased.) Given the distance, it was not possible for me to easily drive to Sunnyvale. As it so happened, a friend was available to drive me to look at a Leaf I happened to see advertised on the internet at another dealership. I bought that car, but I would have preferred buying from Peter since he was such a reliable and trustworthy source. Since I have a few friends whom I think might be interested an EV, I will definitely refer them to him, and since he has made me knowledgable in the process, I can speak well about the car. Having spoke to many reps over the past year, he has been the most knowledgable and helpful of all the sales persons I have spoken to over the past year, and for that reason, I would refer those I know to this dealership.
Excellent customer service, everyone was very helpful and professional. I highly recommend buying your next vehicle here and ask for Leo Stefani
Great Service and Sales Agent Vahid Hashemi Tari. straight and forward with quick results. Wife had an accident with her 2016 Rogue coming down the mountain. It flipped and landed on it side; but most importantly the air bags saved her life. She hanged by the seat belt but no glass injury. This vehicle is truly a safe vehicle. All the air bags around the car cushioned around her. We decided to go back to the same dealership and got Vahid to assist us in getting another 2016 Nissan Rogue. What a blessing this man and this company with compassion and understanding made our transaction most meaningful. Thanks to the Manager, Finance person and all the smiles.
I was looking for a pre-owned Leaf for my 15 miles commute. Peter from Nissan Sunnyvale did a great job finding a very low milage one for me in perfect condition and at a very decent price. He made sure the car was perfectly prepared when I picked it up. Peter is a true believer in electric vehicule and a real expert. His explanation really got me into the car.
Excellent service by angelica.
I couldn't be more satisfied with my purchase and the customer service I received from Jon Golding for my brand new 2016 Nissan Altima. I never bought a new car only used cars and was so nervous previous to showing up. From the moment that I made an online inquiry from the Sunnyvale website...Jon was professional and made me feel at ease. My fear of being swindled by a sleezy car salesman was eliminated. Jon made me feel like family and that hospitality extended all the way down to Finance. The Finance director was able to work out a few more things so I was able to get all of the additional things I wanted for my car and even a lower payment than I was quoted before stepping into Finance. I couldn't be more happier with my purchase and the customer service I received from Jon, and the General Sales Manager Armando and the Finance Director (sorry I couldn't remember his name)...I highly recommend Nissan Sunnyvale to anyone looking for a car...these guys are here to help you and find solutions. I don't plan to buy a new car anytime soon (I love my car), but in the far future I will be back! Thanks so much guys for taking car of me!